FAQ

Your best bet is to sign up for a planned maintenance agreement when you purchase your Forklift. A planned maintenance agreement ensures that your forklift will be maintained at the proper times by a qualified Technician. Your Customer Service representative will work with you to determine how often your fleet needs to be serviced.

The truth is, yes. Your Toyota, Crown, Combilift, and Genie forklifts came complete with all Genuine Parts. If you start putting will-fit parts on your Forklift, you’re really compromising its durability and long-term value.

We talk a lot about useful versus economic life and that’s because knowing the difference is important to you and your bottom line. Your forklift could be useful for a lot longer than it is economical, but it’s best to replace when it starts costing you money.

You’re right in asking this question because having the right forklift for your application and work environment is imperative for safety and productivity. Doubly so because the line of Forklifts we carry is extensive. If you don’t know which forklift you need, don’t worry. As a dealer we have salespeople on staff who are qualified to do a site survey at your location. The site survey will identify the forklift, or forklifts, that will be best for you and your business based on your unique needs and input.

It is important that you purchase your forklift attachment from the forklift manufacturer and that the manufacturer installs the attachment too. We offer a number of forklift attachments for various applications. However, it’s important to know that adding attachments to your forklift can, and likely will, change the capacity rating. Anytime attachments are added to a forklift, the data plate must be updated to reflect the change in capacity rating.

Many company's don't realize that there are training kits available to have their own trainer on staff. The kits are affordable and will last your company many years.

No. According to OSHA, when you get certified to operate a forklift, you’re only certified until:

• You’ve been observed operating the forklift in an unsafe manner.
• You’ve been involved in an accident or near-miss accident.
• You have received an evaluation that reveals you were not operating the forklift safely.
• You are assigned to drive a different forklift than you were originally trained on.
• A workplace condition changes that could affect safe operation of the forklift.

When it comes to new forklifts, you have three options. You can rent, lease, or buy. Of course, you can also purchase a used forklift, but you need to be sure the person or place you’re purchasing from is reputable, because forklift malfunctions can be very dangerous.